Available for new projects · Remote

Salesforce architecture that scales with your business.

I'm Saad Ahmad, an 8× certified Salesforce Application Architect. For 12+ years I've designed, built and integrated Salesforce for government, healthcare, legal and fast-growing revenue teams, from the first proof-of-concept to a stable go‑live.

  • Salesforce ⇄ HubSpot & RevOps
  • Sales, Service & Experience Cloud
  • CTI, payments & accounting integrations
Portrait of Saad Ahmad
Application ArchitectSalesforce Certified
Clients in 5+ countriesUS · UK · CA · AU · ZA
12+ Years of experience
100+ Projects & engagements
80+ Clients served
8× Salesforce certifications

Clients & teams I've delivered for

  • Spaulding Ridge
  • Wollondilly Shire Council
  • Netstar
  • City of Tea Tree Gully
  • Scribe Media
  • New York Engineers
  • Driver Defense Team
  • IAS UK
  • Ennovative
  • Hyvery
  • TeamPhun
  • Rolustech
  • RevPartners
  • Centria Autism
  • Groupe Filgo-Sonic
Selected work

Case studies

Recent Salesforce implementations, integrations and RevOps programmes, each with the result it delivered. Open any project for the details.

RevPartners logo
RevOpsHubSpot

RevPartners

Salesforce architecture, integration and support across 14 client orgs for a RevOps and GTM engineering agency.

199+engagements delivered across 14 client environments
Centria Autism logo
HealthcareAutomation

Centria Autism

Sales and Service Cloud architecture for an ABA therapy provider, with 30+ automations and integrations.

35%higher operational efficiency
Driver Defense Team logo
LegalDocuments

Driver Defense Team

Long-running Salesforce partnership with an Illinois traffic and DUI law firm: Lightning components, automation and S-Docs.

25%faster document processing with S-Docs
Filgo logo
Experience CloudB2B Portal

Groupe Filgo-Sonic

Partner and customer community for a Quebec energy distributor: order placement, order tracking and account self-service.

B2Bself-service portal for partners and customers
Wollondilly Shire Council logo
SalesforceGovernment

Wollondilly Shire Council

Salesforce solution for a peri-urban local government area in Sydney, streamlining citizen services and improving operational efficiency.

40%faster response to citizen service requests
Netstar logo
MigrationCRM

Netstar

Led the migration from SugarCRM to Salesforce for South Africa's largest mobile fitter network, managing 200+ technicians.

200+users migrated with zero downtime
Scribe Media logo
AutomationBilling

Scribe Media

Automated email system that sends scheduled reminders with PDF invoices and payment links.

70%less time spent on manual billing
Team Phun logo
QuickBooksIntegration

Team Phun

Complete Salesforce setup with real-time QuickBooks integration for seamless operations.

95%fewer data-entry errors
Immigration Advice Service (IAS) logo
LegalMigration

IAS UK

Restructured Salesforce for immigration lawyers without any data loss, enabling better case management.

100%data integrity through a full restructure
Twilio logo
TwilioIntegration

Voice & SMS on Twilio

Programmatic calls, SMS and click-to-call inside Salesforce, built on the Twilio API with automated communication workflows.

40%lower communication costs
New York Engineers logo
EnterpriseQuickBooks

New York Engineers

Set up and customized Salesforce for a top MEP engineering firm, with real-time QuickBooks integration.

25%faster project delivery
Hyvery
CommunitySaaS

Hyvery

Enhanced the warranty checking system in Salesforce and improved the community experience for customers.

35%higher customer satisfaction
Beyond Salesforce

Products & full-stack systems

Alongside Salesforce, I build complete software: an offline-first ERP, a payment gateway for Salesforce, and full systems on .NET, Java with AWS, and Android.

Business ERP and CRM platform
LaravelOffline-firstERP + CRM

Business ERP & CRM Platform

A 10-year-old Windows desktop ERP rebuilt as a modern, offline-first web platform, designed as a configurable, Salesforce-style base that can be sold to other businesses.

  • Offline-first, syncing in the background to the cloud across multiple devices
  • Metadata-driven objects, fields, layouts and record pages
  • Double-entry ledger behind every invoice, payment, expense and stock movement
  • Salesforce-style low-code: formulas, validation rules, visual flows and its own scripting language
~490automated feature tests with 58,000+ assertions
Payment Gateway for Salesforce
SalesforcePaymentsManaged package

Payment Gateway for Salesforce

A managed Salesforce package for collecting, processing and managing payments inside Salesforce, with automated billing and routing across multiple gateways.

  • Authorize.Net, CenPOS and custom gateways from one interface
  • Encrypted, expiring payment links and branded public payment forms
  • Scheduled, batch and retry-based billing with smart routing
  • Signed authorization PDFs, plus full payment and API logging
PCIaligned architecture with encryption and tokenization

Custom systems

Full-stack · .NET, Java, AWS & Android
Pakistan Kidney and Liver Institute (PKLI) logo
C# / .NETHealthcare

PKLI Hospital System

Patient management for a major government hospital: registration, appointment scheduling and electronic health records.

Point of Sale system
C#ASP.NET MVC

Point of Sale & Accounts

A complete POS and accounts system with secure payment processing, multi-location inventory and reporting dashboards.

Cloud hotel management system
JavaAWS

Cloud Hotel Management

A hotel management system on AWS with booking and reservations, plus separate guest and admin interfaces.

EquestFile logo
AndroidJava

EquestFile Android App

A native Android app for equine data management, with offline sync for remote barns and real-time updates.

About

Technical depth, with the business in mind.

90+implementations led
100+custom components built
99.9%integration data accuracy

I design and build Salesforce orgs that teams actually rely on: clean data models, sensible security, and integrations that keep working long after go-live.

Over 12+ years, the last 8+ on Salesforce, I've restructured orgs without losing a record, migrated hundreds of users with zero downtime, and connected Salesforce to the systems businesses run on: HubSpot, telephony, payments, e-signature and accounting.

Much of my recent work is RevOps: lead routing, lifecycle stages and attribution, forecasting dashboards, and AI-assisted automation that removes manual work instead of adding another tool. Beyond Salesforce, I build complete products, from an offline-first ERP to a payment gateway for Salesforce. I work remotely with teams across the US, UK, Canada, Australia and South Africa.

  1. 01

    Discover & design

    Understand the process, then architect a data model and security design that will hold up.

  2. 02

    Build & integrate

    Apex, LWC and Flows, connected cleanly to the tools your team already uses.

  3. 03

    Launch & support

    Zero-downtime releases, user training and ongoing improvements after go-live.

Expertise

What I deliver

Core competencies I bring to every engagement, from platform build-outs and integrations to RevOps and AI-assisted automation.

Salesforce Platform & Clouds

Sales Cloud Service Cloud Experience Cloud Pardot / MCAE Apex (Triggers / Batch / Queueable) Lightning Web Components Flows

RevOps & HubSpot

Salesforce ⇄ HubSpot sync Lead & contact routing Lifecycle stages & MQL/SQL Campaign attribution Forecasting & pipeline dashboards Opportunity automation

AI & Automation

Agentforce AI-assisted workflows Flow orchestration Apex automation Data-quality controls

CTI, e-Sign & Payment Integrations

RingCentral Five9 JustCall CTM Twilio Authorize.Net PayTrace CenPOS DocuSign Adobe Sign PandaDoc S-Docs QuickBooks / Xero

Data, Analytics & Migration

Data Modeling & Architecture ETL & Migration Reports & Dashboards Tableau Performance Optimization

Cloud, DevOps & Security

AWS Lambda DynamoDB S3 SFDX & Git DevOps Center CI/CD Pipelines Permission Sets & Sharing Secure Public Sites

Full-stack & Product Engineering

Laravel / PHP Filament C# / .NET (WinForms, ASP.NET MVC) Java / Spring MVC AWS Android Flutter MySQL / SQL Server REST APIs Offline-first sync Automated testing
Credentials

8 certifications. 3 Superbadges.

All credentials are verifiable on my Salesforce Trailblazer profile. Click a certificate to view it full size.

Certification · Jul 2020

Data Architecture & Management Designer

Certification · Jun 2020

Sharing & Visibility Designer

Certification · Sep 2019

Platform Developer I

Certification · Dec 2019

Platform App Builder

Certification · May 2020

Platform Developer II

Certification · Jan 2020

Administrator

Certification · Mar 2020

Experience Cloud Consultant (formerly Community Cloud)

Superbadge

Apex Specialist

Superbadge

Advanced Apex Specialist

Superbadge

Data Integration Specialist

Experience

12+ years of shipping

Consulting firms, product teams and long-running independent engagements, all focused on Salesforce since 2018.

  1. Jun 2022 – Present

    Salesforce Solution Architect

    Confidential client Full-time

    • Developed and implemented 20+ bespoke Lightning components, enhancing functionality and improving user productivity by 35%
    • Led 8 seamless integrations between Salesforce and external platforms, ensuring 99.9% data accuracy and synchronization efficiency
    • Authored 40+ custom Apex classes, boosting automation and reducing manual processes by 55%
    • Managed Salesforce administration for 100+ users, achieving a 95% user satisfaction rate
    • Executed 10+ release updates with a 100% success rate and zero downtime
    • Streamlined the sales process, increasing customer satisfaction by 67% and reducing cost of goods sold by 5%
  2. Jan 2021 – Present

    Salesforce Solution Architect

    Driver Defense Team Ongoing consulting · Remote

    • Developed several Lightning components, improving user interface and experience by 40%
    • Refined automation systems, increasing operational efficiency by 30%
    • Integrated S-Docs, accelerating document management processes by 25%
    • Stack: Salesforce Lightning, Apex, JavaScript, S-Docs, Sales Cloud, REST API
  3. Jan 2021 – Sep 2022

    Salesforce Solution Architect

    Spaulding Ridge

    • Worked with clients to clarify requirements and deliver tailored solutions, raising project success rate by 40%
    • Led the design of complex system architectures for diverse enterprise needs
    • Drove development and delivery of high-profile enterprise projects, including ICM and Uber initiatives, increasing client satisfaction by 30%
  4. Apr 2020 – Sep 2021

    Salesforce Technical Team Lead

    Ennovative

    • Led design and implementation of Salesforce solutions for major government projects: Wollondilly Shire Council and Tea Tree Gully
    • Architected system designs for 15+ bespoke Salesforce solutions
    • Delivered 20+ complex features on tight deadlines with a 100% success rate
  5. Sep 2018 – Feb 2021

    Senior Salesforce Developer

    Rolustech

    • Directed and completed 10+ projects spanning CRM and web solutions
    • Turned client needs into actionable technical requirements aligned with business objectives
    • Wrote high-performance Apex following best practices to make systems more robust
    • Built lasting client relationships through project ownership, with a 95% satisfaction rate
    • Ran team training on Salesforce architecture, development techniques and Git, raising team skill levels by 30%
    • Introduced rigorous peer code reviews, improving code quality and collaboration
  6. Jun 2015 – Mar 2018

    Full Stack Developer

    Confidential client

    • Delivered 30+ custom software projects with consistent 5-star client satisfaction
    • Built full-stack solutions using C#, Java, Python, Android and modern frameworks
    • Applied solid object-oriented principles to build scalable applications
    • Owned the full development lifecycle: requirements, testing and deployment
Testimonials

What clients & colleagues say

Been working with Saad for quite some time now and can safely say he is one of the best developers I have come across. His attention to detail is unparalleled. I know if I give Saad a task it will be completed to the highest quality and work 100% of the time.
Danny AyresManaging Director, Spaulding Ridge
Saad is a smart and kind professional who also happens to be a Salesforce expert. His extensive knowledge and expertise were critical to our team's success in adopting a new CRM. I enjoy working with Saad and he has been a great asset to our team.
Taka KuwabaraReal Estate Investment Banking, MUFG
Saad was a fantastic member of the Ennovative Lahore team. He is a very professional and talented Salesforce Architect. I highly recommend him to any future employer.
Nathan LeveringtonDirector & Founder, Ennovative
Working with Saad is a pleasure. He's knowledgeable, fast and communicates well.
Elbert AliasFounder, Wappalyzer
Contact

Have a Salesforce project in mind?

Whether it's a new implementation, a messy org that needs re-architecting, or an integration that has to just work, tell me about it. I usually reply within one business day.

Book a 30-min intro call

Available for remote projects, with clients across the US, UK, Canada, Australia & South Africa